Why do I have to log in again when I already logged into my.troy.edu or Canvas?
Answer
Q: Why do I have to log in again when I already logged into my.troy.edu or Canvas?
A: This is a common confusion! Logging into Troy University systems like my.troy.edu or Canvas does not automatically log you into library resources. Library databases use a separate system called EZproxy to verify that you’re a Troy student, faculty, or staff member.
Q: What should I do to access library databases properly?
A: Follow these steps:
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✅ Start from the Troy University Library website.
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✅ Look for a prompt that says “Off-campus? Click here to log in” at the top of the homepage.
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✅ Log in using your Troy credentials through the library portal to access most resources without further issues.
Q: How can I make this easier next time?
A:
💡 Pro Tip: Bookmark the library homepage, not individual databases. This ensures you’re always routed through the correct login system for access.
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