Troy LibAnswers

A: Some databases may trigger a security notice in certain browsers, preventing access. This can happen even if the database works fine in another browser.

Q: How can I fix this issue?
A: Try the following solutions:

• Open the database link in a Private/Incognito Window
• Switch to a different browser — Chrome, Firefox, or Edge are recommended

If the issue persists, contact your campus library for assistance.

RELATED FAQs:

• Why am I seeing a prompt to "Access Through My Organization"? 
• How can I delete/enable my browser's cookies?
• Why is a database asking me to pay for an article?
• Why am I being asked to log in again, even after logging in through the Library? 
• Why am I getting a privacy error/notice when attempting to access a database/article?
• Having Trouble Logging In?
• Why do I have to log in again when I have already logged into my.troy.edu or Canvas? 
• Why am I seeing the message “Your institution is not a subscriber”?
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